Registration - Questions about creating an account and logging in.

Registration : I never received an email when I registered!

When you register with us you need to supply a valid email address, because we will send an email to the address you sign up with, and it will have a link that you need to click which will activate your account. Please check your bulk / spam folders just in case the email was mistaken as spam by your email provider!

If you definitely did not receive the email, please contact us and we can fix it for you  ^_^

Payment - Questions about payment methods and procedures.

Payment : Which payment methods do you accept?

Credit Card

Yes we accept credit card payments!  Just select "Paypal" as your method of payment, you do not need to have a Paypal account. Paypal allows us to process "one time" credit card transactions securely and instantly, and best of all your credit card details are not passed on to us and are kept strictly confidential. This is how most of our customers pay for their orders.

Paypal

If you have a Paypal account you can easily use your paypal funds or your credit card to pay for your order. Just select Paypal as your payment method and Bob's your uncle! (that means "no worries")  This payment method is usually instant, but if you have paid using an "e-cheque" it may take a few days to clear. As soon as any payments have cleared your items will be posted out.

Australia Post Money Order

If you live in Australia you can pay by Money order! The address to post the money order to will be displayed at the end of the checkout process, if you had selected to pay by Australia Post money order. Once your money order has been received we will post out your items straight away.

Direct Deposit into our Bank Account

Customers with Australian bank accounts also have the option to deposit payment directly into our bank account. This method can take a few days for the payment to clear, and once it has cleared we will post your items out to you.

Payment : I don't have a Paypal account... What do I do now?

The beauty about Paypal is that you don't need a Paypal account to pay for the items. All you need is a credit card or a debit card and Paypal will process the payment, without disclosing either your card number or any of that sort of thing to us, so your details are kept completely secure and private. If you clicked the link to pay via paypal there would have been a link that says something like "if you don't have a paypal account click here to pay by credit card or debit card". See the graphic below..

FAQ header 3

FAQ content 3

end faq